Responsible Gaming

Version: 1.0  |  Last Updated: 21 August 2026

At Millioner Casino, we believe gambling should be a form of entertainment — enjoyable, controlled, and within your means. We are deeply committed to promoting responsible gambling practices and providing every player with the information, tools, and support needed to maintain healthy gaming habits. This Responsible Gaming Policy forms part of our broader player protection framework, alongside our Terms and Conditions and Privacy Policy.

1. Our Commitment

Millioner Casino takes its duty of care to players seriously. Our responsible gaming programme is built on the following core principles:

• Prevention: Proactively informing players about the risks of gambling and the nature of chance-based games;
• Early Intervention: Identifying signs of problem gambling behaviour and reaching out to players who may need support;
• Player Empowerment: Providing robust, easy-to-use tools that allow players to manage and control their gambling activity;
• Minors Protection: Maintaining strict age verification procedures to prevent underage gambling;
• Collaboration: Working with established Australian responsible gambling organisations to connect players with professional support.

Gambling is not a way to earn money or resolve financial difficulties. Every game on our platform operates on the principle of chance, and there is always a risk of losing money wagered. Please gamble responsibly and only with funds you can afford to lose.

2. Recognising Problem Gambling

Problem gambling can develop gradually and may be difficult to recognise from the inside. The following checklist may help you assess whether gambling is becoming harmful to you or someone you care about. Consider whether you have experienced any of the following in the past 12 months:

• You find it difficult to stop gambling, even when you want to or intend to;
• You spend more time or money gambling than you originally planned;
• You chase losses — continuing to gamble in an attempt to win back money you have lost;
• Gambling is causing financial stress, including borrowing money, selling assets, or neglecting bills;
• You feel restless, irritable, or anxious when you are unable to gamble;
• You hide your gambling activity from family members, friends, or colleagues;
• Gambling interferes with your work, education, family responsibilities, or relationships;
• You experience feelings of guilt, shame, or regret after gambling sessions;
• You have made repeated unsuccessful attempts to reduce or stop gambling;
• You use gambling as a way to escape from personal problems, depression, or anxiety.

If you answered yes to one or more of these questions, we strongly encourage you to make use of the player protection tools available on this page or to contact one of the support organisations listed in Section 6. You are not alone, and help is available.

3. Player Protection Tools

All registered players have access to the following responsible gaming tools directly through their Account settings or by contacting our support team at support@onlinecasinomillioner.com. These tools are free of charge and can be activated at any time.

3.1. Deposit Limits

You may set a daily, weekly, or monthly deposit limit to cap the amount of money you can deposit into your Account within a given period. Requests to increase an existing deposit limit are subject to a minimum 24-hour cooling-off period before taking effect. Decreases to limits take effect immediately.

3.2. Wagering & Loss Limits

You may set limits on the total amount you wager or lose within a specified period. These limits help you maintain control over your spending and prevent unintended overspending during a gaming session.

3.3. Session Time Limits & Reality Checks

You may set a maximum session duration, after which you will be automatically logged out of your Account. Additionally, you may configure reality check notifications to receive periodic pop-up reminders during gameplay, displaying how long your current session has lasted and prompting you to consider whether to continue.

3.4. Cooling-Off Periods

If you wish to take a short break from gambling without permanently closing your Account, you may activate a cooling-off period of between 24 hours and 6 weeks. During a cooling-off period, your Account will be suspended for gameplay, and you will not receive any marketing communications. Cooling-off periods cannot be lifted early once activated.

3.5. Self-Exclusion

Self-exclusion is available for players who wish to take a more sustained break from gambling. You may request self-exclusion for a minimum period of 6 months, up to a permanent self-exclusion. During self-exclusion:

• Access to your Account will be suspended;
• You will be removed from all marketing communications;
• Any Real Money Balance will be refunded upon request;
• Your details will be flagged to prevent re-registration during the exclusion period.

To self-exclude, contact our support team at support@onlinecasinomillioner.com. Self-exclusion requests are treated with the utmost urgency and processed without delay. We also strongly encourage players to register with BetStop, Australia's National Self-Exclusion Register, which enables simultaneous exclusion from all licensed online and phone wagering services in one simple step.

3.6. Account Closure

You may permanently close your Account at any time by contacting our support team. If you cite responsible gambling concerns as the reason for closure, your Account will be flagged accordingly, and enhanced safeguards will apply to any future re-registration request.

4. Tips for Responsible Gambling

We encourage all players to adopt the following practices to ensure gambling remains a safe, enjoyable activity:

• Set a budget before you play and stick to it — only gamble with money you can genuinely afford to lose;
• Treat gambling as entertainment, not as a source of income or a financial strategy;
• Set time limits on your gaming sessions and take regular breaks;
• Do not gamble when emotionally distressed, under the influence of alcohol or drugs, or when experiencing financial hardship;
• Never chase losses — accept that losses are part of the game and walk away when your budget is reached;
• Balance gambling with other activities — maintain diverse hobbies and social connections;
• Learn how the games work — understand that all Casino Games are based on chance and that the house holds a mathematical edge over time;
• Talk to someone you trust if gambling is beginning to feel out of control.

5. Protection of Minors

Access to Millioner Casino is strictly prohibited for individuals under the age of 18 years. We take the protection of minors extremely seriously and implement the following measures:

• Age verification at the point of registration and prior to first withdrawal;
• Mandatory KYC checks to confirm the identity and age of all players;
• Immediate suspension of any Account where underage gambling is suspected, pending investigation;
• No marketing directed at underage individuals.

We strongly recommend that parents and guardians use parental control software to restrict access to gambling websites on devices used by minors. Reputable filtering tools available in Australia include:

• Net Nanny (netnanny.com);
• Bark (bark.us);
• Norton Family (family.norton.com).

If you become aware that a minor has accessed or registered on the Website, please notify us immediately at support@onlinecasinomillioner.com or privacy@onlinecasinomillioner.com.

6. Support Resources

If you or someone you know is struggling with problem gambling, free, confidential, and professional support is available across Australia. The following organisations can help:

7. Contact Us

If you would like to activate any of the responsible gaming tools described in this Policy, or if you have any questions or concerns about your gambling behaviour, please do not hesitate to contact our team. We are here to support you.

• Support Email: support@onlinecasinomillioner.com
• Website: onlinecasinomillioner.com

Our Customer Support team is trained in responsible gaming awareness and is committed to responding to all welfare-related enquiries with care, confidentiality, and without judgement. If you are in immediate distress, please call the Gambling Help Online hotline on 1800 858 858, available 24 hours a day, 7 days a week.